SHAKIA ROLLE
Nassau
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
I’m a hard worker and I’m very helpful
Overview
4
4
years of professional experience
Work History
Cashier
BURGER KING
09.2024 - Current
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Developed strong customer service skills by providing efficient and accurate service.
- Developed strong customer relationships to support satisfaction and loyalty.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Counted and balanced cash drawer at the beginning and end of each shift.
- Processed customer orders and ensured the accuracy of their purchases.
- Trained new cashiers in the use of cash registers and processing payments.
- Informed customers of special promotions, loyalty programs, and discounts.
- Resolved customer complaints in a timely and professional manner.
Sales Associate
So elegant beauty
Eleuthera
05.2021 - 05.2023
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Central Eleuthera High School
Eleuthera06-2024
Skills
- Customer service
- Cleaning and sanitizing
- Customer service excellence
- Customer assistance
- Cash handling
- Patience and empathy
- Reliability and punctuality
- Order taking
- POS systems
- Team collaboration
- Customer relations
- Sales expertise
- Order packaging
- Product recommendations
- Loyalty program promotion
- Listening skills
- Teamwork and collaboration
- Flexible schedule
- Store opening and closing
- Exceptional customer service
Personal Information
Date of Birth: 01/24/06
Timeline
Cashier
BURGER KING
09.2024 - Current
Sales Associate
So elegant beauty
05.2021 - 05.2023
High School Diploma -
Central Eleuthera High School