Shakira Benjamin
Fayetteville,NC
Summary
I am a responsible person with good judgment, time management and flexible schedule. Frequently praised as focused and hardworking by peers, I can be relied upon to help your company achieve its goals. I am aiming to leverage my abilities to successfully fill the vacancy at your company. Looking forward to join the workforce to gain real-world experience. I have them ability to complete tasks on time in both individual and team settings. Very dependable and reliable, ready to learn and grow with your company. Well-qualified, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
Main Event
06.2023 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Substitute Teacher
Cumberland County Schools
09.2021 - Current
- Instruct and cover classes for teachers when they request time off.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Park Lead
Urban Air Adventure Park
01.2024 - 04.2024
- Evaluated program effectiveness regularly using data-driven methods, leading to continuous improvement in visitor satisfaction ratings.
- Developed strong relationships with local schools, offering field trip opportunities and environmental education programs.
- Conducted thorough budget analysis to optimize resource allocation for various projects within the park''s operations.
- Implemented effective emergency response protocols, enhancing overall safety within the park grounds during emergencies or natural disasters.
- Increased park safety through regular patrolling and enforcement of park rules and regulations.
Amazon Learning Ambassador
WNC6, DRT9
08.2020 - 03.2024
- Moved products and equipment to appropriate locations to maintain workspace cleanliness
- Sorted and organized merchandise in preparation for shipment
- Interacted effectively with staff through ongoing communication and exchange of information
- Inspected products for defects and damages and reported discarded items to supervisors.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50lbs pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
Bachelor of Arts (B.A.) In Early Childhood Education (AECE) Candidate -
Ashford University
San Diego, California08.2024
Associate of Arts -
Ashford University
San Diego, CA08.2021
Skills
- Customer Service
- Effective communicator
- Exceptional communication
- Customer Engagement
- Team Leadership Qualities
Timeline
Park Lead
Urban Air Adventure Park
01.2024 - 04.2024
Brand Ambassador
Main Event
06.2023 - Current
Substitute Teacher
Cumberland County Schools
09.2021 - Current
Amazon Learning Ambassador
WNC6, DRT9
08.2020 - 03.2024
Bachelor of Arts (B.A.) In Early Childhood Education (AECE) Candidate -
Ashford University
Associate of Arts -
Ashford University
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