Summary
Overview
Work History
Education
Skills
Timeline
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Shakira Ford

Lead Sales Supervisor
The Bronx,NY

Summary

Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

4
4
years of post-secondary education
5
5
years of professional experience

Work History

Lead Cashier

The Gap Factory
New York, NY
11.2018 - Current
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Built effective training and coaching strategies to optimize team performance.

Sales Associate

Modell's Sporting Goods
New York, NY
07.2017 - 03.2020
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.

Nanny

Nicole Tribett
NewYork, NY
06.2015 - 12.2015
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Assisted with light housekeeping duties as well as running errands.
  • Performed light housekeeping duties, such as dusting, mopping and to keep household efficient and neat.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.

Education

High School Diploma -

Bronx Collelgiate Academy
Bronx, NY
08.2010 - 06.2014

Skills

Customer assistance

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Timeline

Lead Cashier

The Gap Factory
11.2018 - Current

Sales Associate

Modell's Sporting Goods
07.2017 - 03.2020

Nanny

Nicole Tribett
06.2015 - 12.2015

High School Diploma -

Bronx Collelgiate Academy
08.2010 - 06.2014

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Shakira FordLead Sales Supervisor