Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakira Ross

Southfield,MICHIGAN

Summary

Shakira Ross is a hardworking and reliable employer with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

5
5
years of professional experience

Work History

Bartender

Backstreet Bar and Grill
Detroit, MI
09.2021 - 01.2023
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.

Cashier/server

Arkins Grill
Southfield, MI
06.2019 - 08.2019
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Crew Member

McDonald's Restaurant
Detroit , MICHIGAN
05.2018 - 07.2019
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Crew Member/Server

Eastern Michigan University Dining Services
Ypsilanti, MI
08.2018 - 04.2019
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Interacted pleasantly with guests to deliver quality customer service.

Education

Eastern Michigan University
Ypsilanti, MI
12-2022

Skills

  • Cash register operation
  • Customer transaction processing
  • Order entry systems
  • Payment handling
  • Food safety compliance
  • Clear communication

Timeline

Bartender

Backstreet Bar and Grill
09.2021 - 01.2023

Cashier/server

Arkins Grill
06.2019 - 08.2019

Crew Member/Server

Eastern Michigan University Dining Services
08.2018 - 04.2019

Crew Member

McDonald's Restaurant
05.2018 - 07.2019

Eastern Michigan University

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