Shakur Silas
Chicago,USA
Summary
A seasoned Manager with 10 years of experience in managing comprehensive health programs and social media strategies, coupled with a strong background in financial management and account optimization. Proven expertise in program evaluation, budget management, and community engagement, leading to measurable improvements in health outcomes. Demonstrates exceptional skills in fostering strategic collaborations and driving impactful, culturally relevant initiatives. Additionally, experienced in delivering customized financial strategies, optimizing client portfolios, and achieving results through collaborative teamwork. Known for adaptability, reliability, and a results-driven approach in dynamic environments.
Overview
9
9
years of professional experience
Work History
New Business Development Account Manager
Groupon
10.2024 - Current
- Cultivated meaningful relationships with minority-owned businesses through personalized outreach and strategic consultations, utilizing CRM platforms like Salesforce to oversee account management and performance tracking.
- Contributed to the creation of targeted marketing materials designed to enhance client retention and strengthen long-term partnerships.
- Drove a 25% increase in customer engagement with diversity-focused promotions by partnering with cross-functional teams to enhance campaign visibility and optimize messaging strategies.
Social Media Marketing and Communications Manager
Freelance
05.2022 - 01.2025
- Managed a portfolio of minority-owned businesses in Chicago, developing tailored social media strategies to amplify their online presence and drive local consumers and clients.
- Analyzed social media performance metrics using tools like Hootsuite and Google Analytics, providing actionable insights that improved campaign ROI.
- Collaborated with influencers and brand ambassadors to expand reach, resulting in an increase in user-generated content and brand mentions.
Program Manager
Chicago Black Men's Caucus
09.2021 - 10.2024
- Oversee comprehensive health initiatives and outreach strategies, managing multiple priorities and budgets to ensure projects are delivered on time and within scope.
- Met with stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Program Coordinator
Multicultural Services and Programs
05.2016 - 01.2020
- Organized student and community events, leveraging 3+ years in event marketing to engage diverse audiences.
- Facilitated cross-departmental collaboration, building partnerships for culturally relevant programs.
- Directed program initiatives, delivering impactful and inclusive community engagement.
Peer Advisor
Center for Student Success
05.2017 - 05.2018
- Counsel over 10 students in overcoming academic challenges, boosting retention rates by 20% through personalized support and resource referrals.
- Analyzed student performance data to identify at-risk individuals, enabling targeted intervention strategies and improved academic outcomes.
- Coordinate with academic departments to design and implement programs supporting academically at-risk students, improving access to essential resources and services.
Education
Masters of Education - Student Affairs in Higher Education
Indiana State University
Terre Haute, IN05-2026
Bachelor of Science - Psychology And Political Science
Indiana State University
Terre Haute, IN05.2019
Skills
- Google Suite, Salesforce, SalesLoft, Slack, Microsoft Office proficient
- Proactive, Self-Starter Attitude
- Organizational and Time Management
- Strong Project and Budget Management
- Ability to work both Independently and in High-Performing Teams
- Grant writing experience
Timeline
New Business Development Account Manager
Groupon
10.2024 - Current
Social Media Marketing and Communications Manager
Freelance
05.2022 - 01.2025
Program Manager
Chicago Black Men's Caucus
09.2021 - 10.2024
Peer Advisor
Center for Student Success
05.2017 - 05.2018
Program Coordinator
Multicultural Services and Programs
05.2016 - 01.2020
Masters of Education - Student Affairs in Higher Education
Indiana State University
Bachelor of Science - Psychology And Political Science
Indiana State University
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