Summary
Overview
Work History
Education
Skills
Timeline
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Shalae Hawkins

Upland,CA

Summary

My name is Shalae Hawkins I’m from Tacoma Washington, I am a goal driven young woman with my foot in all different areas within my communities I Receptionist with extensive background managing busy reception areas and multi-line telephone systems. With professionalism assisting visitors by responding to requests and finding appropriate solution to issues, all while demonstrated positive attitude to adapt to any situation and strong attention to detail along with terrific telephone and email etiquette.

I am also focused on promoting intellectual, emotional and social development in children. Knowledgeable about organizing supplies, developing lesson plans and introducing relevant topics in age-appropriate ways.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Metro Parks Tacoma
Tacoma, Washington
06.2021 - Current
  • Explained policies and procedures to visitors.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Assisted with scheduling appointments for clients and visitors.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Sign up students and youth for our sports program
  • Supervised Girl Scouts
  • Secured gates for Rainers Baseball games
  • Qualify youth for free field trips and sport entry

Production and Inventory Coordinator

New Balance Factory Store
Ontario, California
10.2024 - 03.2025
  • Maintained accurate records of raw materials, finished products and other inventories.
  • Reviewed daily workload distribution to prioritize.
  • Implemented quality control measures to maintain high standards of production.
  • RPF scanner use.
  • Packout/Labeling
  • Picking
  • Replenishment
  • Monitored compliance with safety regulations to ensure a safe working environment.
  • Supervised production staff, providing guidance and feedback.

After-School Program Leader

Manzanita Elementary
Covina, California
06.2023 - 10.2024
  • Developed lesson plans and educational activities to engage students.
  • Collaborated with other staff members to create a safe environment for the students' physical and emotional well-being.
  • Collaborated with school teachers to align after-school activities with the regular academic curriculum.
  • Weekly reports with parents and teachers
  • Special needs assistance
  • Check in/ Check out
  • Classroom count 2k-5th

Working at Manzanita elementary school I had many roles and helped so many children also with having the privilege to run my own class after school from 12:pm to 7:30pm with tk-kindergarten class ages from 5-7.

  • Domestic violence cases
  • Saftey and nutrition checks
  • Wellness check
  • Outrage control

Education

High School Diploma -

Upland High School
Upland, CA
06-2021

Skills

  • Customer service
  • Appointment scheduling
  • Document management
  • Identity verification
  • Microsoft Office
  • Telephone etiquette
  • Inventory management
  • Policy enforcement
  • Conflict resolution
  • Team collaboration
  • Time management
  • Record keeping
  • Safety compliance
  • Cash handling
  • Issue handling

Timeline

Production and Inventory Coordinator

New Balance Factory Store
10.2024 - 03.2025

After-School Program Leader

Manzanita Elementary
06.2023 - 10.2024

Front Desk Receptionist

Metro Parks Tacoma
06.2021 - Current

High School Diploma -

Upland High School
Shalae Hawkins