Shaletha McDonald
Fullerton,CA
Summary
Proactive and customer-focused, I significantly increased sales at Chicken Dinner Restaurant by upselling and maintaining high standards of service. My strong work ethic and hospitality expertise, coupled with cash handling skills, ensure exceptional guest engagement and satisfaction. Demonstrated flexibility and professionalism in fast-paced environments underscore my commitment to excellence in the hospitality sector.
Overview
2026
2026
years of professional experience
Work History
Server
Chicken Dinner Restaurant
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cocktail Server
Charley Brown's Restaurant
10.1998 - 10.2025
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
Education
Associate Of Applied Business - Business
Cypress Community College
Cypress, CA06.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
Certified notary and loan signing agent
I am a certified notary public as well as a certified loan signing agent
Timeline
Cocktail Server
Charley Brown's Restaurant
10.1998 - 10.2025
Server
Chicken Dinner Restaurant
Associate Of Applied Business - Business
Cypress Community College
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