Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Cashier

Shalexia Poole

Sandersville,GA

Summary

Dynamic and dedicated cashier with a proven track record at Harvey's Supermarkets, excelling in customer service and relationship building. Recognized for exceptional accuracy in transactions and a strong work ethic, I effectively resolved customer complaints, enhancing loyalty and satisfaction. Committed to fostering positive shopping experiences through active listening and empathy.

Overview

2
2
years of professional experience

Work History

Cashier

Dollar Tree
10.2023 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.

Cashier

Harvey's Supermarkets
10.2023 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

BBA - Finance

Georgia Southern University
Statesboro, GA
05-2027

High School Diploma -

Washington County High School
Sandersville, GA
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Accomplishments

  • Skills USA Chapter Vice-President
  • Citizenship Award
  • Mercer upward bound program
  • Highest Average Intro to Construction

Timeline

Cashier

Dollar Tree
10.2023 - Current

Cashier

Harvey's Supermarkets
10.2023 - 01.2025

BBA - Finance

Georgia Southern University

High School Diploma -

Washington County High School

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Shalexia Poole