Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shalia Lee

Gulfport,MS

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walmart
Dallas, TX
06.2016 - 11.2023
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Verified accuracy of medication labels before they were dispensed to customers.

Debt Collector

Southwest Credit Systems
Dallas, TX
09.2017 - 04.2018
  • Identified delinquent accounts and contacted debtors to negotiate payment terms.
  • Analyzed customer financial information and determined appropriate payment plans.
  • Verified accuracy of account information and updated records accordingly.
  • Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
  • Researched complex billing issues and provided solutions to resolve disputes.
  • Developed strategies for collecting overdue payments while preserving customer relationships.

Education

Bachelor of Science - Health Information Technology

Western Govenor University
Salt Lake City, UT
12-2025

Skills

  • Drug Inventory Control
  • Workflow Optimization
  • Insurance Billing
  • Order Verification
  • Drug Inventory Management

Certification

  • Pharmacy Technician certifications

Timeline

Debt Collector

Southwest Credit Systems
09.2017 - 04.2018

Pharmacy Technician

Walmart
06.2016 - 11.2023

Bachelor of Science - Health Information Technology

Western Govenor University

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Shalia Lee