Shaliah Montoya
Missoula,MT - Montana
Overview
3
3
years of professional experience
Work History
Bar Manager/ Assistant Manager
Rib and Chophouse
Cheyenne, WY
09.2023 - 06.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Manager
City Brew
12.2022 - 08.2023
- Store Manager and everything operational
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Manager
Badlander Complex
04.2021 - 10.2022
- Bar Manager of4 establishments
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Education
High school - undefined
12.2004
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
Timeline
Bar Manager/ Assistant Manager
Rib and Chophouse
09.2023 - 06.2024
Manager
City Brew
12.2022 - 08.2023
Manager
Badlander Complex
04.2021 - 10.2022