Shalina Coates
Ludlow,MA
Summary
At Exotic Scentsations, excelled as a Sales Associate by enhancing store visual appeal and fostering customer loyalty, significantly contributing to repeat business. Demonstrated exceptional customer service and organizational skills, efficiently managing financial transactions and customer issues. Proven ability in teamwork and problem-solving, ensuring operational excellence.
Overview
1
1
year of professional experience
Work History
Sales Associate
Exotic Scentsations
Holyoke, MA
08.2023 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Tecca Academy
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Organizing
- Detail oriented
Timeline
Sales Associate
Exotic Scentsations
08.2023 - 12.2024
Tecca Academy