SHALONDA JACKSON
Nashville,Tn
Summary
Offering strong interpersonal skills and willingness to learn and excel in food service environment. Brings foundational understanding of basic financial transactions and customer service principles, ready to be further developed. Ready to use and develop communication and organizational skills in Cafeteria Manager role.
Overview
11
11
years of professional experience
Work History
LEAD CASHIER
Gower Elementary School
08.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Collaborated with team members to create visually appealing merchandise displays.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Trained and mentored new cashiers on operational procedures and customer service standards.
Cashier
Gower Elementary School
Nashville, Tn
10.2014 - Current
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Supervised daily cash operations, ensuring accuracy in transactions and compliance with company policies.
- Implemented process improvements to enhance checkout efficiency and reduce wait times for customers.
- Managed cash drawer reconciliation, resolving discrepancies promptly to maintain financial integrity.
- Collaborated with management to develop strategies for improving overall customer satisfaction scores.
- Assisted in inventory management by tracking sales trends and coordinating restocking efforts.
- Enforced loss prevention measures to minimize shrinkage and safeguard store assets.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with students.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Maintained stock to meet expected customer demand.
- Addressed technical issues at checkout, minimizing downtime and maintaining smooth operation.
Education
High School Diploma -
Hunter Lane High School
Nashville, TN05-2005
Skills
- Team leadership
- Cash handling
- Positive attitude
- Training and mentoring
- Issue resolution
- Cleaning and sanitizing
- Work task prioritization
- Inventory stocking
- Honest and dependable
Timeline
LEAD CASHIER
Gower Elementary School
08.2023 - Current
Cashier
Gower Elementary School
10.2014 - Current
High School Diploma -
Hunter Lane High School