Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shalonda Jones

Yazoo City,MS

Summary

Dynamic and dedicated professional with extensive customer service experience at McDonald’s, excelling in cash handling and fostering customer relationships. Known for a strong work ethic and integrity, I consistently ensured accuracy in transactions while maintaining a positive atmosphere, contributing to repeat business and customer satisfaction.

Overview

2026
2026
years of professional experience

Work History

Cashier

McDonald’s
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Sales Associate

Seven Eleven
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Warehouse Worker

Amazon
10.2023 - 12.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Optimized procedures for picking, packing, and shipping.

Education

Bachelor Of Arts - Humanities

Alcorn State University
Lorman, MS
05.2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Customer relations
  • Order taking

Timeline

Warehouse Worker

Amazon
10.2023 - 12.2025

Cashier

McDonald’s

Sales Associate

Seven Eleven

Bachelor Of Arts - Humanities

Alcorn State University

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Shalonda Jones