Community Property Manager
Management Company
Jacksonville
- Current
- Led the overall success of the property by meeting goals related to NOI, occupancy, and retention, managing expenses, and fulfilling performance expectations.
- Oversee lease renewal program for maximum retention.
- Communicated goals with team to align efforts and foster accountability.
- Coach, train, and motivate team to achieve community goals, while understanding and using everyone's strengths.
- Model excellent customer service towards investors, owners, residents, prospects, and vendors.
- Developed and implemented creative marketing strategies that increased property traffic.
- Developed and launched social media profiles to promote the property. Post and engage with followers.
- Maintain current knowledge and understanding of the industry, competition, and market, applying this knowledge to gauge the property's success and improve results.
- Oversee property unit turns and work with Maintenance Supervisor to conduct move out walk and assess apartment specs.
- Work with Regional Manager to create annual budget for the property.
- Oversee all accounting transactions and ensure all rents are collected, posted and deposited daily.
- Managed vendor relationships to enhance operational support and efficiency.
- Sourced and interviewed candidates to fill open positions.
- Audit final signed lease contract and ensure files have been completed and uploaded.
- Monthly Training Calls: Trained all new employees on the Renewal process and MRI Reporting.