Shaly Fernandes
Taunton,MA
Summary
Dynamic and detail-oriented professional with extensive customer service experience at Boston Orthopedic. Proven ability to enhance office organization and streamline processes, complemented by strong cash handling skills. Recognized for delivering exceptional service and fostering positive client relationships, consistently achieving high levels of satisfaction.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Boston Orthopedic
03.2024 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Cashier
Andrea's Police Supply
11.2023 - 03.2024
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cash Logistics Processor
Market Basket
08.2017 - 09.2023
- Facilitated smooth communication between various departments involved in the Cash Logistics process, streamlining workflows and enhancing overall efficiency.
- Completed data entry for currency transactions.
- Met daily productivity goals consistently while maintaining strict attention to detail and accuracy in all tasks performed.
- Adhered to regulatory compliance guidelines by following established protocols for cash handling and reporting requirements.
Education
High School Diploma -
Brockton High School
Brockton, MA06-2017
Skills
- Customer service
- Time management
- Listening skills
- Cash handling
- Data entry
- Team collaboration
- Verbal and written communication
- Office organization
Languages
English
Native or Bilingual
Spanish
Full Professional
French
Professional Working
Portuguese
Native or Bilingual
Timeline
Front Desk Receptionist
Boston Orthopedic
03.2024 - 08.2024
Cashier
Andrea's Police Supply
11.2023 - 03.2024
Cash Logistics Processor
Market Basket
08.2017 - 09.2023
High School Diploma -
Brockton High School
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