Shalynn Pagel
Pigeon,MI48755
Summary
Dynamic and dedicated professional with a strong background in customer service at Express Stop. Proven ability to enhance customer experiences through effective communication and product knowledge. Skilled in cash handling and maintaining financial accuracy, while demonstrating patience and empathy in high-pressure environments. Committed to fostering positive relationships and ensuring client satisfaction.
Overview
4
4
years of professional experience
Work History
Cashier
Express Stop
Bad Axe
04.2020 - 07.2020
- Learned store policies and procedures to ensure compliance in daily operations.
- Assisted customers in completing purchases. Aided in locating items throughout the store. Supported customers in enrolling in reward programs.
- Executed cash drawer audits at shift start and end to ensure financial accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Managed cash register, ensuring accurate handling of cash and credit transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained cleanliness and organization of checkout area for optimal operations.
Caregiver
Meadow Lane Assisted Living & Memory Care
Bad Axe, MI
09.2018 - 02.2019
- Provided compassionate care and support to clients, ensuring comfort and safety.
- Assisted with daily living activities, including meal preparation and personal hygiene.
- Communicated effectively with healthcare professionals to coordinate care plans.
- Maintained clean and organized living environments for clients' well-being.
- Monitored clients
- Developed strong relationships with clients, fostering trust and emotional support.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.u
Cashier
McDonald's
Bad Axe
01.2016 - 03.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product information to enhance shopping experience.
- Maintained cleanliness and organization of checkout area for optimal operations.
- Managed cash register, ensuring accurate handling of cash and credit transactions.
- Engaged with customers to promote loyalty programs and special promotions effectively.
- Adapted quickly to new technologies and payment methods to improve service delivery.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Bad Axe High
Bad Axe, MI06.2017
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cleaning and sanitizing
Cash handling
Customer service excellence
Product restocking
Product knowledge
Merchandise restocking
Basic math
Timeline
Cashier
Express Stop
04.2020 - 07.2020
Caregiver
Meadow Lane Assisted Living & Memory Care
09.2018 - 02.2019
Cashier
McDonald's
01.2016 - 03.2016
High School Diploma -
Bad Axe High