Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamaiah Edwards

Sachse,TX

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Although restaurants are the only experience i have, I have perfected my customer service skills working in different environments around many different personality's.

Overview

4
4
years of professional experience

Work History

Server

vidorra
Rockwall, Texas
10.2024 - 05.2025
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Server

Hawkers Asian street
Dallas , TX
03.2023 - 05.2025
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Server

Stirr
Dallas, TX
06.2023 - 01.2025
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Provided customers with accurate wait times and monitored waiting list.
  • Resolved conflicts between customers when necessary.
  • Managed dining room layout to maximize efficiency of staff members.

Server

Saltgrass Steakhouse
Rockwall, TX
05.2022 - 12.2022
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Server

Olive Garden
Mesquite, TX
10.2021 - 10.2022
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Informed customers of daily specials and signature menu items.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Set up tables in between patrons to reduce wait times.

Education

High School Diploma -

North Forney High School
Forney, TX
05-2022

Skills

  • Menu knowledge
  • Customer service
  • Food safety
  • Order accuracy
  • Table setting
  • Cash handling
  • Conflict resolution
  • Time management
  • Sales promotion
  • Effective communication
  • Multitasking
  • Food safety practices
  • Point of sale (POS) system operations
  • Guest engagement
  • Relationship management
  • Team member support

Timeline

Server

vidorra
10.2024 - 05.2025

Server

Stirr
06.2023 - 01.2025

Server

Hawkers Asian street
03.2023 - 05.2025

Server

Saltgrass Steakhouse
05.2022 - 12.2022

Server

Olive Garden
10.2021 - 10.2022

High School Diploma -

North Forney High School

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