Shamantha Rahman
Paterson,NEW JERSEY
Summary
Proven ability in classroom management and customer service, demonstrated through impactful roles at ESS and Dunkin Donut. Excelled in fostering academic growth and maintaining high accuracy in transactions. Known for adaptability and building positive rapport, consistently enhancing customer and student experiences.
Overview
2
2
years of professional experience
Work History
Substitute Teacher
ESS
09.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Cashier
Dunkin Donut
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Information Technology
William Paterson University of New Jersey
Wayne, NJ06-2027
High School Diploma -
Jhon F. Kennedy High School
Paterson, NJ06-2023
Skills
- Classroom management
- Customer service
- Adaptable
- Customer assistance
- Azure cognitive servicesomputer
Languages
Bengali
Native or Bilingual
English
Professional Working
Hindi
Native or Bilingual
Timeline
Substitute Teacher
ESS
09.2024 - Current
Cashier
Dunkin Donut
07.2023 - Current
Bachelor of Science - Information Technology
William Paterson University of New Jersey
High School Diploma -
Jhon F. Kennedy High School
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