Summary
Overview
Work History
Education
Skills
Timeline
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Shamara Porter

Baton Rouge,LA

Summary

Proven leader in customer service and cash drawer reconciliation, I enhanced brand awareness and team performance at CVS by implementing effective promotional campaigns and fostering positive customer relations. My expertise in store operations and team development, coupled with a knack for optimizing sales and inventory strategies, significantly contributed to achieving and surpassing company goals.

Overview

4
4
years of professional experience

Work History

Cashier Team Lead

RaceTrac
08.2021 - 12.2023
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Restocked and organized merchandise in front lanes.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Lead Representative

Cvs
02.2020 - 01.2022
  • Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.

Education

High School Diploma -

Baker High School
Baker City, OR
05.2018

Skills

  • Customer Service
  • Cash Drawer Reconciliation
  • Store Opening and Closing
  • Online Order Picking

Timeline

Cashier Team Lead

RaceTrac
08.2021 - 12.2023

Lead Representative

Cvs
02.2020 - 01.2022

High School Diploma -

Baker High School

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Shamara Porter