Shamare' Cobb
Warren
Summary
To obtain a position using my creative energy, and skills as a team player to meet store sale goals.
Skilled insurance agent with focus on customer service and policy management. Experience includes building client relationships, advising on coverage options, and maintaining up-to-date knowledge of industry changes. Strong problem-solving skills combined with ability to negotiate successfully have consistently contributed to team success. Noted for bringing creative solutions to complex situations in past roles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Agent
Proctor loan protector
Troy
10.2024 - Current
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided payment details to agents.
- Updating and renewing insurance documents.
- Transferring to correct departments after gaining full knowledge for the reason of the call.
Front Desk Receptionist
Red roof inn
Roseville
02.2024 - 10.2024
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in preregistration and blocking of rooms for reservations.
- Thoroughly understand proper credit, check cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows the location and types of available rooms as well as the activities and services of the property.
Online Dealer
Evolution
Southfield
04.2023 - 08.2023
- Most of your working day will be live on camera
- Hosting casino games and dealing hands
- Interacting with players who are live-streaming the games to their devices
- Rotating to different game tables
Machine Operator
Dana
Center Line
10.2022 - 03.2023
- Responsible for operating machine properly
- Setting up machine
- Verifying safety instructions
- Running machine and monitoring production
- Monitoring and adjusting machine settings
- Supplying raw materials or parts
- Checking parts by running test
- Verifying output while taking notes and reporting on activity logs
Production Worker
FCA/Stellantis
Detroit
05.2021 - 10.2022
- Pulling wires out of dodge trucks and jeeps
- Placing transmission on the line and unscrewing brackets
- Building the engine And oiling all the nooks and crannies
- Taping the edges of the doors and placing the barcode
- Separating the doors from the vehicles
- Stamping the logos on the trucks
Printing Press Operator
Nova Industries
Sterling Heights
07.2020 - 09.2021
- Operating injection molding machines using a molding press
- Loading and unloading all parts from paint line as needed
- Operating presses
- Examine completed parts for defects, such as chipped edges or marred surfaces and sort defective parts according to types of flaws
- Set stops on machine beds, change dies, and adjust components, such as rams or power presses, when making multiple or successive passes
- Work closely and communicate well with team leads and supervisor
- Spray molds to keep them from sticking
- Inspecting product for quality or defects
- Packing molded parts into required packaging.
- Adding shipping labels to package
Front Desk Receptionist
Holiday Inn Express and Suites
Troy
04.2019 - 10.2020
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in preregistration and blocking of rooms for reservations.
- Thoroughly understand proper credit, check cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows the location and types of available rooms as well as the activities and services of the property.
Front Desk Receptionist
Declan Suites Hotel
San Diego
03.2013 - 02.2015
- Register guest in rooms accommodating any request guest has.
- Assistance with preregistration and blocking reservations for rooms
- Properly handle credit, check-cashing and cash handling procedures
- Actively communicating with housekeeping to understand room status before checking guest in or blocking rooms
- Knowing room locations, types of rooms available, and room rates.
- Using selling techniques to sell rooms and promote other services of the hotel.
Education
Diploma -
Fitzgerald High School
Detroit, MI06-2010
Skills
- 10 Key Data Entry
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Upselling
- Night Audit
- Cash handling
- Quality inspection
- Assembly
- Hotel Experience
- Serving Experience
- Front desk
- Computer Skills
- Phone Etiquette
- Cleaning
- Manufacturing Skills
- Telemarketing
- Residential cleaning
- Commercial cleaning
- Custodial experience
- Customer service
- Communication skills
- Calipers
- Micrometer
- Coordinate measuring machine
Certification
- CompTIA A+
- Apple Certified Mac Technician
- CPR Certification
- BLS Certification
- EMT Certification
Assessments
- Customer service, Proficient, 12/01/19
- Front desk agent (hotel), Proficient, 09/01/23
- Manufacturing fit, Proficient, 10/01/23
- Attention to detail, Proficient, 10/01/23
- Customer focus & orientation, Proficient, 06/01/23
- Security guard skills, Proficient, 03/01/23
- Work style: Reliability, Proficient, 11/01/22
- Administrative assistant/receptionist, Proficient, 04/01/23
- Warehouse safety, Proficient, 06/01/23
- Customer service, Proficient, 08/01/20
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US
Timeline
Insurance Agent
Proctor loan protector
10.2024 - Current
Front Desk Receptionist
Red roof inn
02.2024 - 10.2024
Online Dealer
Evolution
04.2023 - 08.2023
Machine Operator
Dana
10.2022 - 03.2023
Production Worker
FCA/Stellantis
05.2021 - 10.2022
Printing Press Operator
Nova Industries
07.2020 - 09.2021
Front Desk Receptionist
Holiday Inn Express and Suites
04.2019 - 10.2020
Front Desk Receptionist
Declan Suites Hotel
03.2013 - 02.2015
Diploma -
Fitzgerald High School