Shameera Thomas
Trenton,NJ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Allied Universal Security Services
Bordentown, NJ
06.2023 - Current
- Completed incident reports to record security or loss prevention incidents
- Bordentown, NJDocumented security-related situations and submitted in-depth reports to
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors
- Searched individuals and baggage for weapons and other prohibited items
- Investigated reported incidents to protect company assets
- Supervised and trained 1st shift staff to ensure efficiency and quality of work.
- Ensured compliance with company policies, safety regulations, and production standards.
- Developed strategies to improve team morale and productivity.
Medical Receptionist
Home Care Services
Princeton, NJ
11.2021 - 03.2023
- Provided excellent service and attention to patients when face-to-face or through phone conversations
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Processed referrals for specialist care when requested by physicians or patients.
- Performed data entry tasks related to billing and collections procedures.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Administrative Assistant
Atrium Healthcare
Levittown, PA
08.2019 - 10.2022
- Responded to emergency situations with speed, expertise, and level-headed approaches to provide optimal care, support, and life-saving interventions.
- Assessed patient conditions, monitored behaviors, and updated supervising physicians with observations and concerns.
- Provided administrative support to executives, managers, and other staff members.
- Answered phone calls and emails from customers, vendors, and other departments.
- Researched potential vendors or service providers to evaluate best options available.
- Monitored incoming mail flow; sorted items according to department specifications.
- Supervised administrative staff, delegating tasks and managing workload distribution.
Education
Associate of Science - Business Administration
Mercer County Community College
Trenton, NJSkills
- Microsoft Outlook
- Schedule Management
- Shift reporting
- Safety understanding
- Training and mentoring
- Medical Terminology
- Documentation
Accomplishments
Award received for providing the absolute most, to maintain the safety for circumstances that provide protection to the job.
Timeline
Shift Supervisor
Allied Universal Security Services
06.2023 - Current
Medical Receptionist
Home Care Services
11.2021 - 03.2023
Administrative Assistant
Atrium Healthcare
08.2019 - 10.2022
Associate of Science - Business Administration
Mercer County Community College
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