Shamiel Givans
Ocoee
Summary
Dynamic Sales Associate with a proven track record at Macy's Department Store, where I excelled in client relationship management and surpassed sales goals. Skilled in inventory management and exceptional customer service, I thrive in team settings, consistently growing sales through effective communication and a friendly demeanor.
Overview
7
7
years of professional experience
Work History
Sales Associate
Macys Department Store
Orlando
02.2019 - Current
- Maintained customer satisfaction and a high level of customer experience while achieving sales goals.
- Trained and mentored new sales representatives on product knowledge and sales techniques.
- Grew quarterly sales reliably with great communication and sales abilities.
- Utilized MyClient software to reach customers by text or phone call, informing them of upcoming sales.
- Exceeding monthly goals by upselling and building genuine client relationships.
Cashier
Panera Bread
Orlando
11.2017 - 02.2019
- Helped with purchases and signed customers up for rewards program.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
General A.A
Valencia College
Orlando, FL12-2024
Bachelor of Arts - Business Administration
U.C.F
OrlandoSkills
- Goal oriented
- Exceptional customer service
- Sales techniques
- Inventory management
- Team collaboration
- Client relationship management
- Product sales
- Friendly and outgoing
Timeline
Sales Associate
Macys Department Store
02.2019 - Current
Cashier
Panera Bread
11.2017 - 02.2019
General A.A
Valencia College
Bachelor of Arts - Business Administration
U.C.F
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