Shamon Williams
Titusville
Summary
Experienced General Manager skilled in reducing operational errors and enhancing team performance through
strategic leadership. Proven expertise in inventory control and regulatory compliance. Committed to fostering a
collaborative work environment that drives customer satisfaction and operational success!
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
General Manager
MÜV
Melbourne
06.2025 - Current
- Directed daily operations for high-volume facility, ensuring compliance and accuracy in all processes.
- Maintained product accountability through cycle counts, audits, and reconciliations.
- Oversaw cash handling and daily reports with zero discrepancies.
- Led team-building activities to promote collaboration and enhance workplace morale.
- Trained and supervised staff, ensuring adherence to safety and compliance standards.
- Collaborated with management to optimize logistics and meet operational goals.
Assistant General Manager
MÜV
Winter Springs
01.2024 - 06.2025
- Oversaw inventory operations for a high-volume retail facility, maintaining 99%+ accuracy across physical and digital systems.
- Reconciled all product movement through state tracking systems and internal POS tools.
- Streamlined stock intake, labeling, and loss prevention processes, reducing discrepancies by 15%.
- Trained and supervised staff on inventory handling, compliance, and recordkeeping.
- Managed cash logistics, daily audits, and secure bank deposits.
Agent in Charge
MÜV
Winter Springs
09.2023 - 01.2024
- Supported Inventory Manager in reconciling all inbound and outbound materials.
- Ensured product labeling, documentation, and storage met state and company standards.
- Conducted daily cycle counts and variance investigations.
- Assisted with warehouse organization and real-time data updates.
Advisor
MÜV
Titusville
08.2022 - 09.2023
- Supported compliance inspections and prepared documentation for audits.
- Provided team support through stock management and operational efficiency.
- Maintained compliance with regulations and company policies during operations.
- Collaborated with team members to improve the customer experience consistently.
- Developed comprehensive knowledge of products to address customer inquiries effectively.
- Provided expert guidance to clients on product selection and usage.
Graduate Teaching Assistant
University of Central Florida
Orlando
08.2021 - 05.2022
- Developed structured workflows for grading and reporting, strengthening organizational efficiency and attention to detail.
Education
Bachelor of Arts - English (Creative Writing)
University of Central Florida
Orlando, FL 01.2017 - 12.2019
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL 01.2017 - 12.2019
Associate of Arts - General Studies
Eastern Florida State College
Cocoa, FL 01.2015 - 05.2016
Skills
- Team building
- Conflict resolution
- Customer relations management
- Strategic planning
- Inventory Control & Reconciliation
- Effective communication
- Detail orientation
- Process Optimization & Workflow Design
- Regulatory Compliance (State & Federal)
- Logistics & Materials Coordination
- Team Leadership & Training
- Data Analysis & Reporting
- Microsoft Excel & Inventory Systems
- Root Cause Analysis
- Problem Solving & Time Management
Certification
- CPR
Languages
English
Native/ Bilingual
Spanish
Elementary
ASL
Elementary
References
References available upon request.
Timeline
General Manager
MÜV
06.2025 - Current
Assistant General Manager
MÜV
01.2024 - 06.2025
Agent in Charge
MÜV
09.2023 - 01.2024
Advisor
MÜV
08.2022 - 09.2023
Graduate Teaching Assistant
University of Central Florida
08.2021 - 05.2022
Bachelor of Arts - English (Creative Writing)
University of Central Florida
01.2017 - 12.2019
Bachelor of Science - Psychology
University of Central Florida
01.2017 - 12.2019
Associate of Arts - General Studies
Eastern Florida State College
01.2015 - 05.2016