Shamone Bennett
Youngstown
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive experience.
Overview
23
23
years of professional experience
Work History
Licensed Dispensing Optician
Walmart Vision Center
Youngstown
12.2025 - Current
- Assisted customers in selecting appropriate eyewear and lenses based on lifestyle and prescription.
- Conducted prescreen vision tests using advanced optical equipment.
- Fitted and adjusted eyeglasses for comfort and vision.
- Answered phones and assist customer with scheduling.
- Kept personal and medical records private and secured.
- Verified and explained vision benefits.
- Worked with a team to keep office running smoothly.
Licensed Dispensing Optician Manager
Jcpenney Optical US VISION
Niles
06.2003 - 12.2025
- Scheduled appointments, verified insurance coverage, maintained accurate patient records.
- Inspected finished eyeglasses.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
- Sold and recommended eyewear products.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contacts.
- Repaired and adjusted frames to meet customer needs.
- Investigated and resolved customer complaints.
Education
Administrative Assistant Certificate - Administrative Assistance And Secretarial Science
TCTC Adult Training Center
Lordstown, Oh05.2003
Associate of Applied Science - Medical Assisting
ETI Technical College
Niles, OH03.2000
Skills
- Verbal and Written Communication
- Attention to Detail
- Good Work Ethic
- Customer Service
- Problem-Solving
- Optical Needs Assessment
Timeline
Licensed Dispensing Optician
Walmart Vision Center
12.2025 - Current
Licensed Dispensing Optician Manager
Jcpenney Optical US VISION
06.2003 - 12.2025
Administrative Assistant Certificate - Administrative Assistance And Secretarial Science
TCTC Adult Training Center
Associate of Applied Science - Medical Assisting
ETI Technical College