Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shamya Edmonson

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Digital Personal Shopper

Walmart
Cypress, TX
09.2021 - Current
  • Assisting customers in placing online orders, ensuring accuracy and providing updates on order status.
  • Choosing the right products ensuring freshness and quality based on customer preference.
  • Gathering items from the store shelves and preparing them for pickup or delivery.
  • Monitoring stock levels, identifying out of stock items and coordinating with other departments.
  • Efficiently managing multiple orders at a time
  • Resolving any issues or complications that may arise during the order fulfillment process

Head Cashier

Home Depot
Alexandria, LA
02.2020 - 07.2021
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Welcomed customers, offering assistance to help find store items.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.

Customer Service Representative

Dollar/Thrifty
Houston, TX
05.2019 - 02.2020
  • Educated customers on special pricing opportunities and company offerings.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Cashier

DD's Discount
Houston, TX
11.2016 - 05.2019
  • Maintained work area and kept cash drawer organized.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Counted and balanced cashier drawers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Stocked shelves with merchandise when needed.

Education

Pharmacy Technician

Penn Foster College
Scottsdale, AZ
11-2023

High School Diploma -

East Kentwood High School
Grand Rapids, MI
06-2016

Skills

  • Insurance Verification
  • Point of Sale Systems Proficiency
  • Medication Dispensing
  • Aseptic Techniques
  • Telephone Management
  • Customer Satisfaction
  • Drawer Balancing
  • Complex Problem-Solving
  • Conflict Resolution
  • Staff Training
  • Order Verification

References

References available upon request.

Timeline

Digital Personal Shopper

Walmart
09.2021 - Current

Head Cashier

Home Depot
02.2020 - 07.2021

Customer Service Representative

Dollar/Thrifty
05.2019 - 02.2020

Cashier

DD's Discount
11.2016 - 05.2019

Pharmacy Technician

Penn Foster College

High School Diploma -

East Kentwood High School

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Shamya Edmonson