Shana Bartley
Pikeville,KY
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
Work History
Receptionist
Pikeville Dermatology and Cosmetic Center
Pikeville , KY
08.2023 - 09.2024
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled and confirmed appointments.
Sales Associate
Lowes
Pikeville , KY
02.2023 - 08.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Maintained up-to-date knowledge of store merchandise and policies.
Medical Scheduler
Pikeville Medical CenterS
Pikeville , KY
05.2019 - 02.2023
- Answered incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones.
- Organized patient charts according to established protocols to ensure accurate medical records were kept on file.
- Verified insurance eligibility for each patient prior to their appointment date.
- Managed all aspects of patient scheduling including cancellations and rescheduling requests due to illness or emergency situations.
- Updated physician schedules on a daily basis based on changes made by providers throughout the day.
- Provided feedback on areas needing improvement within office operations in order to increase efficiency.
Education
High School Diploma -
Millard High School
Pikeville, KY05-1989
Skills
- File Management
- Tech-Savvy
- Strategic Planning
- Basic accounting
- Positive and professional
- Office equipment operations
- Multitasking and prioritization
- Organization skills
REFERENCES
- Cynthia AdkinsCTBI Stock Transfer Admin/Admin Secretary (606)432-1414
- Ginger WilliamsonPMC Lead Clerk Plastics (606)424-5444
- Beverly Adkins-Retired Hairdresser (606)899-5223
Timeline
Receptionist
Pikeville Dermatology and Cosmetic Center
08.2023 - 09.2024
Sales Associate
Lowes
02.2023 - 08.2023
Medical Scheduler
Pikeville Medical CenterS
05.2019 - 02.2023
High School Diploma -
Millard High School
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