Shana Buckstad

• Increased client satisfaction by providing timely and efficient bail bond services.
• Streamlined the bail bond application process for faster client turnaround times.
• Maintained a high success rate in securing bonds for clients with diverse backgrounds and needs.
• Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
• Built strong relationships with key industry stakeholders, including attorneys, court personnel, and surety companies.
• Ensured compliance with all state regulations and licensing requirements for bail bond agents.
• Developed personalized payment plans for clients based on their financial capabilities, resulting in higher completion rates.
• Assisted clients in navigating the complex legal system during their time of need, offering guidance and support throughout the process.
• Educated clients on their rights and responsibilities as part of the bail bond agreement, promoting a better understanding of the process.
• Negotiated favorable terms with surety companies to secure competitive rates for clients'' bonds.
• Provided exceptional customer service to both new and returning clients, fostering long-term relationships within the community.

I worked here on and off for three years after graduating college while taking care of my father and grandfather who are now deceased.

• Captivated audiences by incorporating innovative performance techniques and engaging stage presence.
• Enhanced show ratings by consistently delivering high-quality performances and maintaining a professional demeanor.
• Collaborated with production teams to create visually stunning performances that exceeded audience expectations.
• Developed unique acts for various events, showcasing versatility and adaptability in the entertainment industry.
• Increased audience engagement through interactive elements during live shows, promoting positive event experiences.
• Attracted new clientele by consistently delivering memorable performances at a variety of venues and events.
• Boosted event attendance rates through effective word-of-mouth advertising from satisfied customers.

• Maintained tidy and organized store to comply with cleanliness standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

• Increased customer satisfaction by providing efficient and friendly service while handling transactions.
• Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
• Assisted with inventory management, ensuring accurate counts and proper storage of products.
• Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
• Handled cash register operations accurately, balancing drawers at the end of each shift.
• Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.

At Fun depot i was one of the associates who worked the front cashiers as well as overall maintenance of the facility. With many hours put in I gained knowledge and experience in customer service as well as handling a register.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.