Shana Mason
McMinnville,TN
Summary
Began working as a receptionist after no longer being a full time stay at home mother, I quickly found my love for students when I started substituting. Sticking to mostly roles in special education, the classroom is where I find I am able to help nurture young minds into learning at a rate and style that is most comfortable to them.
Overview
2
2
years of professional experience
Work History
Substitute Teacher
Warren County Schools
McMinnville, TN
10.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
Receptionist
Mark's Heating and Air Conditioning
Sparta, TN
08.2023 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
Education
Certification - Teaching Assistant/Paraprofessional
University of Chattanooga
Chattanooga, TN07-2025
NA
Warren County High School
McMinnville, TN05-2016
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Behavior management
- Classroom organization
- Group and individual instruction
Timeline
Substitute Teacher
Warren County Schools
10.2024 - Current
Receptionist
Mark's Heating and Air Conditioning
08.2023 - 09.2024
Certification - Teaching Assistant/Paraprofessional
University of Chattanooga
NA
Warren County High School