Shana Ramsdell
Cape Coral,FL
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Software appointment scheduling system to manage over Number patients weekly. Organized and accurate in managing patient flow. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Active Med Pros
11.2023 - Current
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
Cosmetologist
KB Studio
11.2021 - Current
- Answered phone calls and emails to schedule client appointments.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Medical Receptionist
Florida Infectious Disease Clinic
10.2022 - 11.2023
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Obtained payments from patients and scanned identification and insurance cards.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Cosmetology -
Pierre’s School of Cosmetology
Cosmetology09.2005
Skills
- Referral Verification
- HIPAA Compliance
- Medical Charting
- EMR / EHR
- Workflow Optimization
- Appointment Setting
- Patient Relations
- Front Desk Operations
Additional Information
- Shana Ramsdell's check info has been saved as a pending item and will be recorded with your next payroll Gross pay Regular $1,643.40 $632.28 Daily Pay $1,011.12 Total employee taxes $240.26 Federal Income Tax $114.54 Social Security $101.89 Medicare $23.83 Total employee deductions $0.00 Net pay $1,403.14 Check number: 11265 Employer liabilities Employer Taxes Employer Deductions $125.72 $125.72 $0.006/5/24, 3:38 PM RUN powered by ADP Shana Ramsdell's check info has been saved as a pending item and will be recorded with your next payroll Gross pay Regular Total employee taxes Federal Income Tax Social Security Medicare Total employee deductions Net pay Check number: 11275 Employer liabilities Employer Taxes Employer Deductions $1,254.75 $1,254.75 $163.88 $67.90 $77.79 $18.19 $0.00 $1,090.87 $95.98 $95.98 $0.00 S+d Wk 1: 36h 39m WK2: HOLIDAY 8h std : 23h 3m = 71.7h https://runpayroll main.adp.com/@836d254c-789b-41b8-8052-d48a639e95d8/v2/ 1/1
Certification
BLS Certification
Timeline
Medical Receptionist
Active Med Pros
11.2023 - Current
Medical Receptionist
Florida Infectious Disease Clinic
10.2022 - 11.2023
Cosmetologist
KB Studio
11.2021 - Current
Cosmetology -
Pierre’s School of Cosmetology