Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanae Waahington

Upper Marlboro,MD

Summary

Dynamic and detail-oriented professional with extensive experience at Wellness Family Clinic, excelling in customer service and time management. Proven track record in enhancing patient satisfaction through effective communication and meticulous record-keeping. Adept at managing complex scheduling and insurance verification, ensuring seamless operations in fast-paced healthcare environments.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Wellness Family Clinic
Hyattsville, MD
05.2022 - 07.2024
  • Greeted 60+ patients daily with professionalism and empathy
  • Scheduled appointments, processed co-pays, and managed medical records
  • Verified insurance eligibility and handled prior authorizations
  • Maintained accurate patient logs and followed up on outstanding paperwork

Administrative Assistant

Community Health Service
Washington DC
01.2020 - 07.2024
  • Supported daily operations, including document management and patient communication
  • Responded to inquiries via phone/email and escalated urgent matters
  • Assisted nurses and doctors with scheduling, intake forms, and lab follow-ups

Education

Parkdale High School
Riverdale Md
05.2009

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Timeline

Front Desk Receptionist

Wellness Family Clinic
05.2022 - 07.2024

Administrative Assistant

Community Health Service
01.2020 - 07.2024

Parkdale High School