Hi, I’m
Shanda Enriquez
Keizer,OR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
years of professional experience
Work History
T-Mobile
Project Coordinator
08.2021 - 09.2023
Job overview
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept corporate and client information confidential, adhering to data safety measures.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Arranged travel and accommodation for team members and project partners.
- Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Processed invoices, purchase orders and contacted appropriate parties for timely payment receipt.
- Reviewed documentation and identified financial discrepancies where applicable.
T-Mobile
Recruiting Coordinator
03.2021 - 08.2021
Job overview
- Operated and maintained applicant tracking and candidate management systems.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Reached out to qualified referral candidates to obtain applications.
- Scheduled and conducted multiple interviews each week.
- Conducted recruiting events to grow passive talent pipeline to prepare for future hiring needs.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
T-Mobile
Customer Care Representative
11.2015 - 03.2021
Job overview
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Navigated multiple computer systems and applications to find information.
- Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
Education
Woodburn High SchoolWoodburn, OR
High School Diploma
06.2007
Skills
- Schedule Management
- Program Management
- Financial Analysis
- Public Speaking
- Team Coordination
- Assignment and Project Coordination
- Presentation Creation and Delivery
- Event Planning
- Timelines and Milestones
- PowerPoint Presentations
- Administrative Duties
Timeline
Project Coordinator
T-Mobile
08.2021 - 09.2023
Recruiting Coordinator
T-Mobile
03.2021 - 08.2021
Customer Care Representative
T-Mobile
11.2015 - 03.2021
Woodburn High School
High School Diploma