Shanda Lister
Provo,UT
Summary
Detail-oriented Medical Receptionist with expertise in appointment scheduling, insurance verification, and patient intake coordination. Committed to enhancing patient experience while ensuring HIPAA compliance.
Overview
26
26
years of professional experience
Work History
Medical Receptionist
Mountain Peaks Family Practice
Orem, Utah
06.2021 - Current
- Managed appointment scheduling using electronic health record systems.
- Verified patient insurance information and processed paperwork to ensure timely appointment approvals.
- Assisted medical staff with patient intake and data collection tasks.
- Answered phone calls promptly, addressing inquiries and directing calls appropriately.
- Checked patients in and out for appointments, collecting co-payments to facilitate smooth patient flow.
- Managed office phone lines by checking voicemail, returning calls, and directing messages to enhance communication efficiency.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Protected patients by observing strict HIPAA guidelines.
Paraprofessional
Freedom Prep Charter School
Vineyard, UT
08.2017 - 05.2020
- Facilitated delivery of instructional materials and activities for enhanced learning.
- Enhanced student engagement through tailored one-on-one and small group sessions.
- Supported teachers in daily classroom activities and lesson implementation.
- Assisted students with learning tasks and provided individualized support.
Cosmetologist
Self-employeed
Provo, Utah
05.2000 - 01.2020
- Developed a loyal client base through excellent customer service.
- Performed haircuts, coloring, highlighting and styling techniques.
Education
Cosmetology -
Bon Losee Hair Acdemy
Provo, UT04-2000
High School Diploma -
Timpanogos High School
Orem, UT05-1998
Skills
- Appointment scheduling
- Electronic health records
- Insurance verification
- Patient intake coordination
- HIPAA compliance
- Customer relationship management
Timeline
Medical Receptionist
Mountain Peaks Family Practice
06.2021 - Current
Paraprofessional
Freedom Prep Charter School
08.2017 - 05.2020
Cosmetologist
Self-employeed
05.2000 - 01.2020
Cosmetology -
Bon Losee Hair Acdemy
High School Diploma -
Timpanogos High School