Shanda Pettway
Fayetteville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Licensed Master Cosmetologist
Self Employed
10.2002 - Current
- Maintained a loyal clientele base through excellent customer service and consistent results.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Sales Associate/Lead(Fitting Room)
Old Navy
04.2018 - 09.2021
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
General Substitute Teacher/Volunteer
Bedford, OH School District
09.2008 - 01.2014
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Followed lesson plans designed by absent teachers.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Enforced school and class rules to maintain order in classroom.
- Supervised lunchroom and recess activities.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Bank Teller
Chase Bank
10.2012 - 03.2013
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Education
Bachelor of Arts - Early Childhood Education
Ashford University(Online)
San Diego, CAVocational Diploma - Cosmetology
Atlanta Technical College
Atlanta, GAHigh School Diploma -
North Clayton High School
College Park, GASkills
- Clear Communication
- Reliable and punctual
- Active Listening
- Relationship Building
- Scheduling appointments
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Adaptable
- Professionalism and Courtesy
Timeline
Sales Associate/Lead(Fitting Room)
Old Navy
04.2018 - 09.2021
Bank Teller
Chase Bank
10.2012 - 03.2013
General Substitute Teacher/Volunteer
Bedford, OH School District
09.2008 - 01.2014
Licensed Master Cosmetologist
Self Employed
10.2002 - Current
Bachelor of Arts - Early Childhood Education
Ashford University(Online)
Vocational Diploma - Cosmetology
Atlanta Technical College
High School Diploma -
North Clayton High School
Similar Profiles
MARGOT CLAIRMARGOT CLAIR
Medical Translator | English to French at Self EmployedMedical Translator | English to French at Self Employed
GRAEME GALLAGHERGRAEME GALLAGHER
Panelbeater and Spraypainter, Cowley's Hire at Self EmployedPanelbeater and Spraypainter, Cowley's Hire at Self Employed
Felicia GudinoFelicia Gudino
CNA, HHA, MA Hospice Nursing Assistant and Caregiver at Self employedCNA, HHA, MA Hospice Nursing Assistant and Caregiver at Self employed
Dylan AndersonDylan Anderson
Professional Gaming Coach at self employedProfessional Gaming Coach at self employed
Marcus ThomasMarcus Thomas
Restaurant General Manager at Arby's Inspire BrandRestaurant General Manager at Arby's Inspire Brand