Shane Carney
Daytona Beach
Summary
Dynamic hospitality professional with extensive experience in fast-paced environments, dedicated to delivering exceptional guest experiences. Demonstrated expertise in maintaining an organized workspace while fostering a welcoming atmosphere that encourages repeat visits. Dependable team player with a strong ability to adapt to evolving demands, showcasing proficiency in customer engagement and collaborative teamwork. Committed to enhancing service quality and ensuring guest satisfaction through proactive problem-solving and effective communication.
Overview
7
7
years of professional experience
Work History
Bartender
Bar Louie
Nashville, TN
09.2025 - 04.2026
- Crafted signature cocktails and ensured quality of beverages served.
- Delivered outstanding customer service to elevate guest satisfaction.
- Oversaw bar inventory management and procurement of supplies to ensure optimal stock levels.
- Executed cash management responsibilities to maintain financial accuracy and integrity at end of each shift.
- Oversaw bar readiness by adhering to established procedures for opening and closing, ensuring seamless transitions between shifts.
Bartender /Lead Barback
Twelve Thirty Supper Club
Nashville, TN
01.2025 - 01.2026
- Skillfully prepared and presented an extensive selection of cocktails, ensuring alignment with customer tastes and preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Delivered exceptional customer service, fostering strong relationships to enhance client loyalty.
- Oversaw barback team operations to guarantee prompt supply and equipment delivery.
- Facilitated seamless service by assisting bartenders during high-demand hours, prioritizing customer experience.
Associate Manager
Towne Park: Gaylord Opryland Hotel & Resort
Nashville, TN
07.2024 - 02.2025
- Spearheaded operational initiatives to elevate guest satisfaction and optimize service delivery.
- Facilitated conflict resolution among team members to foster a collaborative work environment.
- Fostered strong relationships with hotel management to enhance service delivery in accordance with strategic goals.
- Coordinated schedules and staffing plans to ensure optimal coverage during peak periods.
- Oversaw daily operations, ensuring adherence to company policies and procedures across all departments.
Guest Service Team Leader
Towne Park: Omni Hotel & Resort
Nashville, TN
08.2021 - 07.2024
- Managed team performance to ensure exceptional guest experiences and effective operational workflows.
- Guided new team members through comprehensive training on service standards and company policies to enhance operational efficiency.
- Investigated and resolved guest inquiries and complaints, ensuring a positive experience and strengthening guest loyalty.
- Supported seamless check-in processes, resolved account inquiries, and provided tailored services to meet guest needs.
- Oversaw operations of guest service agents to ensure delivery of high-quality customer service and maintain professional conduct.
Barback
Husk Nashville
Nashville, TN
06.2023 - 03.2024
- Collaborated with bartenders to streamline drink preparation and ensure timely service during high-volume hours.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Stocked and replenished supplies, optimizing inventory management for smooth operations.
- Supported team in executing special events, enhancing customer service experience.
Combat Engineer
United States Marine Corps
Memphis / Knoxville, TN
01.2019 - 01.2023
- Facilitated team operations in demanding environments to ensure successful achievement of mission goals.
- Developed and implemented fortifications aimed at enhancing troop safety and supporting mission objectives.
- Coordinated efforts with team members to perform reconnaissance missions that pinpointed vital terrain attributes.
- Coordinated and executed field exercises centered on tactical engineering strategies to fulfill mission requirements.
- Strengthened mission outcomes by actively engaging in collaborative efforts with other military units and associated support elements.
Education
Bachelor of Science - Health and Human Performance
Austin Peay State University
Clarksville, TN12.2021
Skills
- Effective multitasking
- Service excellence
- Consistently dependable
- Effective team collaboration
- Outgoing personality
- Team leadership
- Operations management
- Task delegation
Timeline
Bartender
Bar Louie
09.2025 - 04.2026
Bartender /Lead Barback
Twelve Thirty Supper Club
01.2025 - 01.2026
Associate Manager
Towne Park: Gaylord Opryland Hotel & Resort
07.2024 - 02.2025
Barback
Husk Nashville
06.2023 - 03.2024
Guest Service Team Leader
Towne Park: Omni Hotel & Resort
08.2021 - 07.2024
Combat Engineer
United States Marine Corps
01.2019 - 01.2023
Bachelor of Science - Health and Human Performance
Austin Peay State University