Shane Cooper
Noblesville,IN
Summary
Results-driven Operations Manager experienced in team training and development, leading teams to achieve high customer service standards while ensuring compliance and enhancing operational efficiency. Cultivated a motivated workforce by implementing effective training programs that improved team performance and customer satisfaction. Managed daily store functions with a strong focus on quality objectives, inventory management, and cash handling.
Overview
15
15
years of professional experience
Work History
Store Manager
AutoZone
Noblesville, Indiana
10.2024 - Current
- Managed daily store operations, ensuring adherence to company policies and operational excellence.
- Led team of associates to achieve consistent high customer service ratings.
- Trained new employees on product knowledge and store procedures to enhance onboarding experience.
Shift Manager
Realize INC.
Noblesville, IN
09.2011 - 10.2024
- Conducted training on machine technology to improve operator skills.
- Managed machine output to meet work due dates.
- Created software builds to enhance machine performance. Maintained machines and building.
Education
High School -
Clinton Central High School
Michigantown, INSkills
- Store management
- Retail Operations
- Customer Service
- Sales Strategy
- Inventory Management
- Inventory control
- POS systems
- Cash handling
- Team Leadership
- Team leadership
Timeline
Store Manager
AutoZone
10.2024 - Current
Shift Manager
Realize INC.
09.2011 - 10.2024
High School -
Clinton Central High School