Shane Fithian
Monroe,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel Restaurant
05.2025 - 11.2025
- Cultivated warm relationships with regular customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Jacks N Joe
07.2021 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Rental Department
DIVE N' SURF
07.2017 - 07.2021
- Responsible for taking care of and checking out surf and dive equipment.
- Assisting customers in renting out surfboards and scuba diving equipment.
- Responsible for filling up air cylinders along with ensuring the tanks have an up to date visual inspection and hydrostatic test stamp.
- Responsible for inspecting air cylinders and sending the air cylinders out for a hydrostatic test.
- Assisted on maintenance and checking scuba diving gear to ensure the gear is properly working.
Dive Team
MARINE TECH ENGINEERING INC
07.2018 - 11.2019
- Diver for inspection on Chevron refinery pipes.
- Deck hand on boat.
- Responsible for keeping up boat cleaning maintenance.
- Assist in keeping up maintenance for Redondo Beach harbor moorings.
Carpenters Apprentice
DIVE N' SURF
07.2015 - 09.2015
- Assisted carpenters in moving debris and in the building and tearing down of panel walls.
- Handled construction tools and heavy equipment.
- Assisted carpenters in setting up columns for concrete pours and removing column covers after concrete pours were completed.
- Assisted in moving materials to different parts of the job site for the carpenters use.
Education
Associates - Fire Technology
El Camino College
Torrance, CA10-2019
Skills
- Strong work ethic
- Customer service
- Task prioritization
- Regulatory compliance
- Quality control
- Multitasking and organization
Certification
NREMT EMT Certified
Timeline
Server
Cracker Barrel Restaurant
05.2025 - 11.2025
Server
Jacks N Joe
07.2021 - 09.2023
Dive Team
MARINE TECH ENGINEERING INC
07.2018 - 11.2019
Rental Department
DIVE N' SURF
07.2017 - 07.2021
Carpenters Apprentice
DIVE N' SURF
07.2015 - 09.2015
Associates - Fire Technology
El Camino College
Credentials And Licenses
- PADI Rescue Diver
- PADI Oxygen Provider
- PADI Search and Recovery Specialty Diver