Shane Kitterman
Manager/Sales Associate/Warehouse Tech
Chicago,IL
Summary
Dynamic sales associate with a proven track record at Poppy's Bait and Tackle, excelling in customer service and relationship building. Recognized for enhancing customer engagement through visually appealing displays and effective problem-solving. Skilled in cash handling and inventory management, consistently ensuring accuracy and satisfaction in a fast-paced retail environment.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Poppy's Bait and Tackle
- Assisted customers in selecting fishing gear and tackle, enhancing overall shopping experience.
- Maintained inventory levels by organizing stock and restocking merchandise as needed.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to create visually appealing product displays, increasing customer engagement.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction and loyalty.
- Participated in regular training sessions to improve product knowledge and sales techniques.
- Supported promotional events by setting up displays and engaging with customers to drive sales initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Warehouse Assistant
Koch Foods
4404 West Berteau Ave, Chicago, Illinois 60641
10.2025 - Current
- Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
- Assisted in inventory management by organizing products and maintaining accurate stock levels.
- Received, inspected, and documented incoming shipments for quality assurance compliance.
- Collaborated with team members to optimize workflows and enhance overall productivity.
- Maintained cleanliness and safety standards throughout the warehouse facilities.
- Loaded and unloaded delivery trucks, ensuring timely processing of outgoing shipments.
- Utilized inventory management software for tracking stock movements and reporting discrepancies.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Warehouse Assistant
Empire Stove Factory
Belleville, IL
02.2018 - 08.2023
- Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
- Assisted in inventory management by organizing products and maintaining accurate stock levels.
- Received, inspected, and documented incoming shipments for quality assurance compliance.
- Collaborated with team members to optimize workflows and enhance overall productivity.
- Maintained cleanliness and safety standards throughout the warehouse facilities.
- Loaded and unloaded delivery trucks, ensuring timely processing of outgoing shipments.
- Utilized inventory management software for tracking stock movements and reporting discrepancies.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Education
High School Diploma -
Belleville West High School
Belleville, ILSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
- Sales expertise
- Complex Problem-solving
- Meeting deadlines
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Cleaning techniques
- Inventory tracking
- Building rapport
Timeline
Warehouse Assistant
Koch Foods
10.2025 - Current
Warehouse Assistant
Empire Stove Factory
02.2018 - 08.2023
Sales Associate
Poppy's Bait and Tackle
High School Diploma -
Belleville West High School