Summary
Overview
Work History
Education
Skills
Training
Accomplishments
Certification
Timeline
Generic

Shane Martin

Chester

Summary

Hello , My name is Shane Martin. I'm a hard worker with experience in fast-paced retail environments, auto repairs and training others. I am a very quick learner and very determined to teach others. Throughout my jobs I've been known for accuracy in handling financial transactions, my kindness to customers and my consistent attendance. I'm very experienced with customer service, offering prompt and friendly checkout experiences. I often take a lot of pride in keeping my workplace organized and making customers feel welcome and comfortable. I know I can be a great add-on to your establishment because I'm always looking for new opportunities and new skills to learn.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier/Cook

Raising Cane's
05.2024 - Current
  • Followed company security procedures for handling large sums of money
  • Performed opening and closing procedures including counting cash drawers and preparing deposits
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer

Head Cook

Panda Express
11.2024 - 04.2025
  • Developed and executed menu items, maintaining consistency with restaurant's culinary standards
  • Analyzed recipes to determine menu prices based on cost of food, labor and overhead
  • Checked quality of food products to meet high standards
  • Ensured kitchen staff followed health and safety regulations
  • Trained new kitchen staff on cooking techniques and kitchen procedures

Customer Service Manager

Food Lion
06.2022 - 04.2024
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Analyzed sales data to identify trends and areas for improvement.
  • Reviewed security footage regularly for suspicious activities or theft attempts.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Ensured compliance with all safety regulations within the store environment.

Customer Service Associate

Flagstop Car Wash
02.2022 - 04.2024
  • Greeted customers and identified their needs.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Operated equipment and machinery according to safety guidelines.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
  • Applied protective coatings to newly detailed cars.
  • Inspected vehicle to verify pristine appearance for customer.

Education

High school diploma -

Thomas Dale High School
Chester
05.2024

Skills

  • Cashiering
  • Cleaning Experience
  • Food Service
  • Detailing
  • Kitchen stations
  • Car Wash
  • Customer service
  • Driving
  • Food Preparation
  • Cooking
  • Product restocking
  • Cleaning and sanitizing
  • Staff training
  • Training staff
  • Time management
  • Stock management
  • Supply restocking
  • Car detailing

Training

New Restaurant Opener, Currently training to be a NRO at Canes, which is a position where I will have the opportunity to go to new restaurant locations. During my stay, Canes pays for my rental car and hotel at the new location.

Accomplishments

    At Canes I was able to get 200 surveys filled out in 1 week which is the most ever in the district

Certification

CompTia Security + (2024)

ISC2 CISSP (2024)

Timeline

Head Cook

Panda Express
11.2024 - 04.2025

Cashier/Cook

Raising Cane's
05.2024 - Current

Customer Service Manager

Food Lion
06.2022 - 04.2024

Customer Service Associate

Flagstop Car Wash
02.2022 - 04.2024

High school diploma -

Thomas Dale High School