Shane Morris
Clay,MI
Summary
Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
5
5
years of professional experience
Work History
Benefits Counselor
Alight
10.2022 - Current
- Managed processing of benefits funding for account types like HSA and FSA.
- Provided knowledgeable advice on benefits matters such as eligibility and coverage.
- Provided subject matter expertise on eligibility, coverage and other benefits matters.
- Explained advantages and limitations of different benefit programs and policies.
- Answered questions and built interest with friendly and knowledgeable support.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Senior Benefits Consultant
Go health
07.2021 - 10.2022
- Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
- Wrote policies, finalized documents and filed paperwork.
- Communicated with clients by phone and email to answer questions and offer services.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Tower Technician
High Desert Communications
08.2020 - 11.2020
- Climbed various heights on multiple structures safely and efficiently to repair equipment.
- Replaced antennas and installed new dishes.
- Managed maintenance and repairs for assigned towers.
- Used tools such as wrenches and Pim Master to perform maintenance and troubleshooting duties.
- Prepared, ran, terminated and tested coax and network equipment to bring systems up to optimal performance levels.
- Bolted equipment into place using hand and power tools.
- Performed tower construction at heights of [Number] feet while maintaining focus on safety.
Tower Technician
emergent wireless solutions
01.2019 - 08.2019
- Climbed various heights on multiple structures safely and efficiently to repair equipment.
- Maintained and operated construction equipment such as electric and hydraulic winches and capstans.
- Provided troubleshooting and maintenance of Radios and Entente.
- Managed maintenance and repairs for assigned towers.
- Inspected completed work to check areas such as hardware security and levelness.
- Prepared, ran, terminated and tested coax and network equipment to bring systems up to optimal performance levels.
- Worked with various types of cableways, conduits and other electrical raceways to enhance systems and support requirements.
Security Supervisor
Advanced Security Inc.
10.2018 - 01.2019
- Supervised property entrances and exits and monitored employee safety.
- Recorded required data for incident reports and files quickly and accurately.
- Provided security team leadership and contributed to on-call duties.
- Led security team and contributed to on-call shifts.
- Managed security staff schedules for all shifts, minimizing overtime costs.
- Monitored [Number] square foot property for security issues.
Education
High School Diploma -
Algonac Junior/Senior High School
Algonac, MI06.2018
Construction Trades
St. Clair County Regional Educational Service Agen
Port Huron, MI06.2018
Skills
- Analytical
- Time management
- Communication
- MS Office
- Leadership
- Maintenance & Repair
- Basic math
- Problem resolution
- People skills
- Organizational skills
- Friendly, positive attitude
- First Aid/CPR
- Work ethic
- Benefits Interpretation
- Compensation and Benefits
- Open Enrollment
- Employee Benefits Laws
- Industry Knowledge
- Customer Satisfaction
- Customer Needs Assessments
- Customer Inquiries
Timeline
Benefits Counselor
Alight
10.2022 - Current
Senior Benefits Consultant
Go health
07.2021 - 10.2022
Tower Technician
High Desert Communications
08.2020 - 11.2020
Tower Technician
emergent wireless solutions
01.2019 - 08.2019
Security Supervisor
Advanced Security Inc.
10.2018 - 01.2019
High School Diploma -
Algonac Junior/Senior High School
Construction Trades
St. Clair County Regional Educational Service Agen
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