Shane Nikoll
Centralia,United States
Summary
Dynamic sales professional with a proven track record at AutoZone, excelling in inventory management and customer service. Skilled in training teams to enhance sales processes and improve customer satisfaction. Adept at problem-solving and collaborating effectively, driving results through strategic pricing and promotions planning.
Overview
10
10
years of professional experience
Work History
Part Sales Manager
AutoZone
Centralia, WA
07.2025 - 04.2026
- Supervised daily operations of parts sales, ensuring optimal inventory levels.
- Trained team members on product knowledge and customer service best practices.
- Improved sales processes by implementing efficient inventory management techniques.
- Assisted customers in selecting correct automotive parts based on needs.
- Monitored sales performance and provided feedback to enhance team effectiveness.
- Resolved customer inquiries and issues, enhancing overall satisfaction scores.
Ride Operator
Funtastic Rides
Puyallup, WA
09.2016 - 05.2025
- Implemented improvements in ride loading processes, reducing wait times for guests.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Operated various amusement rides, ensuring safety and compliance with operational standards.
Warehouse Worker
Amazon
Spanaway, WA
12.2024 - 02.2025
- Operated forklifts and pallet jacks to transport goods efficiently throughout the warehouse.
- Assisted in inventory management by conducting regular stock checks and maintaining accurate records.
- Collaborated with team members to ensure timely order fulfillment and meet daily shipping targets.
- Maintained a clean and organized workspace to promote safety and efficiency in operations.
- Trained new hires on warehouse procedures, equipment operation, and safety practices.
Car Wash Attendant
Shurkleen
Lakewood, WA
08.2022 - 10.2022
- Operated car wash equipment to ensure thorough cleaning of vehicles.
- Assisted customers with service options and provided product recommendations.
- Maintained cleanliness of work area and organized supplies efficiently.
- Implemented safety protocols to promote a secure working environment.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new staff on equipment operation and customer service standards.
- Monitored inventory levels and reported supply needs to management.
- Greeted customers and assessed needs to recommend suitable car wash services.
Ride Operator
Davis Shows Northwest
Reno, NV
06.2018 - 07.2021
- Operated various amusement rides, ensuring safety and compliance with operational standards.
- Monitored ride performance, conducting routine inspections to identify maintenance needs.
- Assisted guests in boarding and exiting rides, providing clear instructions for a safe experience.
- Responded promptly to guest inquiries and concerns, enhancing overall customer satisfaction.
- Collaborated with team members to maintain cleanliness and organization of ride areas.
- Trained new operators on safety protocols and efficient ride operation techniques.
- Maintained accurate records of ride operations and incidents for review by management.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Warehouse Packer
Froggys Fog
Mount Pleasant, TN
06.2020 - 10.2020
- Pack and label products accurately to ensure timely shipping.
- Operate packing machinery to streamline packaging processes.
- Maintain inventory levels by organizing and restocking supplies.
- Follow safety protocols to minimize workplace hazards.
- Collaborate with team members to improve efficiency in packing operations.
- Conduct quality checks on packed items to ensure compliance with standards.
Equipment Operator
Michaels Arts and Crafts
Centralia, WA
04.2026 - 06.2026
- Operated various equipment for efficient product handling and inventory management.
- Ensured compliance with safety regulations while performing daily operational tasks.
- Conducted routine maintenance checks to enhance equipment longevity and performance.
- Collaborated with team members to optimize workflow and reduce downtime in operations.
- Trained new operators on safe equipment use and standard operating procedures.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
Skills
- Pricing strategy
- Sales analysis
- Promotions planning
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Team collaboration
- Verbal and written communication
- Parts installation
- Invoice processing
- Training and coaching
- Inventory management
- Sales training
- Order fulfillment
- Shipping coordination
- Supply orders
- Inventory auditing
Timeline
Equipment Operator
Michaels Arts and Crafts
04.2026 - 06.2026
Part Sales Manager
AutoZone
07.2025 - 04.2026
Warehouse Worker
Amazon
12.2024 - 02.2025
Car Wash Attendant
Shurkleen
08.2022 - 10.2022
Warehouse Packer
Froggys Fog
06.2020 - 10.2020
Ride Operator
Davis Shows Northwest
06.2018 - 07.2021
Ride Operator
Funtastic Rides
09.2016 - 05.2025