Shane Pinder
Clinton
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success. Reliable CDL Class B Driver known for high productivity and efficient completion of tasks. Possess specialized skills in route planning, vehicle maintenance, and safety compliance which contribute to optimal performance. Excel in time management, communication, and adaptability, ensuring smooth operations and effective problem-solving on the road.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Manager
Odonnell Ace Hardare
Clnton
03.2025 - Current
- Assisted in managing daily store operations and staff scheduling.
- Coordinated inventory management and ensured stock availability for customers.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Supported training of new employees on company policies and procedures.
- Assisted in loading and unloading shipments using pallet jacks and forklifts.
- Maintained accurate inventory records during material handling processes.
- Implemented promotional displays to enhance merchandise visibility in the store.
- Maintained a clean and organized sales floor to improve customer experience.
- Collaborated with team members to achieve operational goals and improve efficiency.
- Monitored cash register operations and assisted with end-of-day reconciliations.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Operator
Captain Clean
Clinton
03.2009 - 03.2014
- Operated cleaning equipment to maintain cleanliness in various facilities.
- Followed safety protocols to ensure a safe working environment for all staff.
- Collaborated with team members to complete cleaning tasks efficiently and effectively.
- Operated high-pressure washers to clean surfaces effectively and efficiently.
- Assisted team members in training on proper pressure washing techniques.
- Operated vacuum truck for safe removal of waste and debris.
- Conducted routine maintenance checks on vacuum truck equipment.
Automotive Technician
Wendell Repair
Fulton
07.2007 - 03.2009
- Diagnosed engine issues using specialized diagnostic tools and equipment.
- Performed routine maintenance on various vehicle makes and models.
- Conducted brake system repairs ensuring optimal safety and performance.
- Assisted customers in understanding repair services and vehicle needs.
- Maintained a clean and organized work area adhering to safety standards.
- Maintained a clean working environment at all times.
- Updated service records accurately for each vehicle serviced at the shop.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
Education
Auto - Automotive Tech
Universal Technical Institute
Glendale Heights, IL07-2007
High School Diploma -
Clinton High
Clinton, IA05-2006
Skills
- Inventory management
- Staff scheduling
- Customer service
- Employee training
- Cash register operation
- Operational efficiency
- Forklift operation
- Material handling
- Safety protocols
- Equipment maintenance
- Loading and unloading
- Pressure washing
- Equipment operation
- Vehicle operation
Certification
- Class B CDL With Air Brakes and tanker
Timeline
Assistant Manager
Odonnell Ace Hardare
03.2025 - Current
Operator
Captain Clean
03.2009 - 03.2014
Automotive Technician
Wendell Repair
07.2007 - 03.2009
Auto - Automotive Tech
Universal Technical Institute
High School Diploma -
Clinton High
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