Shane Richburg
South Hadley,MA
Summary
I am a self efficient reliable person with strong flexibility and the ability to solve problems and adapt on the fly. I have a strong background in different roles that rely on organization, a strong attention to detail, and quality assurance. Strong communication, and leadership skills allow me to work just as well in a team setting as I do alone.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inventory control/Auditing
C&S Wholesale Grocers
North Hatfield, MA
08.2025 - Current
- I start my mornings doing books, where I go through the warehouse and check product to make sure the pick slots have an accurate amount of product and that the product has not passed expiration date. I also check reserve slots to make sure we have back up product in case the pick slots get low or empty.
- My team and myself conduct comprehensive audits of order selection and compliance with company standards.
- We take the pallet down, scan in all cases, correcting any errors, and then build it back up to send off to the customer.
- Our goal is to ensure all cases are selected and no errors are found. Some errors include picking the wrong case, picking too many, or not enough cases, and just missing cases. We are the last line of defense in making sure the customer gets what they ordered.
Inventory Selector
C&S Wholesale Grocers
Westfield, MA
06.2023 - 09.2024
- As a selector at C&S it was my job to safely operate equipment while I received and fulfilled orders given to me through our system at an efficient pace.
- We were incentive workers so the faster we worked, the more we were paid.
- Quick thinking and capable of adapting on the go.
- As a self paced job it was my responsibility to make sure orders were complete, and accurate in a timely manner with safety being our top priority.
- Time management is key in a fast paced environment like C&S and quickly I learned how to min/max my day to day duties and breaks. I was even in the top 5 highest performing selectors for numerous weeks in a row.
Clerical
Conduent
Springfield, MA
04.2022 - 06.2023
- Contracted through Mass Mutual to virtually upload life insurance policies.
- Self efficient and well organized.
- My day to day consisted of few various tasks around the office depending on what needed to be done.
- Each morning it was my responsibility to make sure that clients mail is properly indexed in our system.
- Mass Mutual would send us lists of 1000 policies at a time that need to be pulled from our file walls with over 15 million policies.
- It was my responsibility to sort through the file wall and bring these files to the front, where after all 1000 policies were pulled I would verify all policies were correct and accounted for and place them in boxes to be prepped.
- I would label the box with the amount of files and the amount of pages in the box which is determined by an algorithm in our excel sheets.
- Enter them in our system so that we have accurate records of all files pulled and where they can be located.
- Some days if we have a lot of boxes that need to be prepped I will prep.
- Prepping requires a great attention to detail. You have to sort through every page in each file and make sure there are no physical issues that could cause issues with our scanners, while making sure there is a name or account number associated with the policy.
- Mistakes and errors were to be marked and noted on the file before being scanned.
- At the end of each month I would go through all of the boxes that were prepped for that month and using lists of contents I double check to make sure that each file, and batch of files is accounted for.
- With many tasks I proved capable of my ability to adapt to new information and show flexibility wherever I was needed.
Line Operator
Valentine Plating
West Springfield, MA
03.2020 - 07.2021
- Valentine plating was a fast paced environment where you were constantly on your feet keeping busy.
- Self efficient and dedicated to ensuring our customers the highest quality product.
- I would communicate with my boss to see what orders were highest priority and make sure they were worked on first.
- I was in charge of a line of specific parts. I would prep and run parts in a chrome tank, monitoring the process to ensure their were no issues, and check to see if they were up to company standard when they were done.
- I was in charge of completing paper work for my orders as necessary.
- When my orders were inspected and deemed up to par I would plastic wrap them on a pallet and send them out to be shipped.
- At times I would supervise coworkers who were assisting me in my line.
- On days where I did not have many orders I would assist coworkers in fulfilling their orders.
- Every day before leaving I would see to it that my area was kept clean and organized, and I would prep work for the following day if it was required.
Cashier/Customer Service
Liquori's Pizza
West Springfield, MA
10.2018 - 03.2020
- I would greet and interact with customers as they entered the building or called in an order.
- I would take their order and cash them out ensuring accurate change was returned.
- I was responsible for letting the kitchen know about the order and ensuring quality product was going out.
- During down time I would help stock product, fold boxes, and clean.
- Provided exceptional customer service to anyone who entered the building.
Education
High school diploma -
West Springfield High School
West Springfield, MA06-2018
Skills
- Data entry/collection
- Computer skills
- Typing
- Task oriented
- Critical thinker
- Microsoft word/excel
- Organizational skills
- Strong communicator
- Office experience
- Time management
- Supervising experience
- Continuous improvement standards implementation
- Warehouse Experience
- Quality control
- Shipping & Receiving
- Customer service
- Pallet Jack certified
- Driving
- Machine operation
- Clerical Experience
- Dimensional inspection
- Positive attitude
- Electric pallet jack
- Math
- Materials Handling
- Packaging
- Order fulfillment
- Manufacturing
- Basic math
- Load & Unload
- Order picking
- Quality assurance
- Leadership
- Quality inspection
- Heavy lifting
- Assembly
Certification
- Driver's License
- Pallet Jack Certification
Timeline
Inventory control/Auditing
C&S Wholesale Grocers
08.2025 - Current
Inventory Selector
C&S Wholesale Grocers
06.2023 - 09.2024
Clerical
Conduent
04.2022 - 06.2023
Line Operator
Valentine Plating
03.2020 - 07.2021
Cashier/Customer Service
Liquori's Pizza
10.2018 - 03.2020
High school diploma -
West Springfield High School