SHANE SALAZAR SMITH
Montgomery,AL
Summary
Proactive leader with extensive experience in inventory management and customer service. Demonstrated ability to enhance team performance and customer satisfaction through effective communication and problem-solving skills. Committed to supporting organizational goals with a solid sales background.
Overview
2027
2027
years of professional experience
Work History
Department Supervisor
Lowes Home Improvment
Montgomery, Alabama
05.2025 - Current
- Coordinated inventory management to ensure optimal stock levels and met departmental needs.
- Oversaw scheduling and delegated tasks to enhance workflow efficiency among team members.
- Resolved customer inquiries and complaints with effective communication and problem-solving skills.
- Collaborated with upper management on promotional events and seasonal sales initiatives.
- Instructed employees on implementing new processes or procedures.
- Maintained inventory accuracy through regular stock counts and reconciliation of discrepancies.
Sales Specialist
Lowes Home Improvment
Montgomery, Alabama
06.2023 - 05.2025
- Showcased product features to increase customer engagement and understanding.
- Organized and maintained visually appealing sales floor to enhance customer experience.
- Educated customers on promotions and loyalty programs available in-store.
- Resolved customer complaints in a timely manner.
- Ensured sales areas were tidy, fully stocked, and correctly priced to drive sales.
SERVER
Burdo Food and Drinks
Miami, Florida
2022 - 2023
- Coordinated with kitchen staff to facilitate timely meal delivery, enhancing guest satisfaction.
- Delivered attentive service to guests in fast-paced dining environment, contributing to positive dining experiences.
- Ensured cleanliness and organization of dining area, supporting efficient service throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Food Runner
Tacology
Miami, Florida
2020 - 2021
- Delivered food orders promptly, contributing to positive customer experiences.
- Served customers efficiently and acted as liaison between front of house and back of house.
- Communicated food orders to chef while prioritizing requests, ensuring smooth food flow.
- Communicated food orders to chef, paying attention to details, priorities and orders improve the flow of food.
Education
Bachelor of Arts -
UNIVERSITY OF BELLAS ARTES
MEDELLIN, COLOMBIA01-2017
High School Diploma -
CAJASAI
SAN ANDRES ISLAS, COLOMBIA01-2014
Skills
- Inventory management
- Sales strategies
- Task delegation
- Team collaboration
- Customer service
- Constant learner
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Department Supervisor
Lowes Home Improvment
05.2025 - Current
Sales Specialist
Lowes Home Improvment
06.2023 - 05.2025
SERVER
Burdo Food and Drinks
2022 - 2023
Food Runner
Tacology
2020 - 2021
Bachelor of Arts -
UNIVERSITY OF BELLAS ARTES
High School Diploma -
CAJASAI