+Years of professional experience
Shane Salrin
Omaha,NE
Summary
Operations Specialist with over 24 years of experience in the Financial Industry providing Skillful Technical support to all levels of clientele.
Overview
15
15
Work History
Specialist – Systems Engineer
Schwab
06.2022 - Current
- Provide maintenance for Tidal Scheduler
- Work with technical and business clientele to schedule batch and file transfer operations through Tidal and Control-M schedulers
Automation Engineer
TDA
09.2006 - 06.2022
- Provide installation and maintenance for Tidal Scheduler and MOVEit applications
- Work with technical and business clientele to schedule batch and file transfer operations
Operations Command Center Specialist
TDA
03.2001 - 06.2006
- Provided Level 1 technical support to internal and external customers
- Provided TDA batch and applications monitoring and escalation
Customer Service Representative
TDA
05.1999 - 03.2001
- Provided excellent customer care for new and existing clientele
- Provided detail explanations to customers concerning their accounts
Education
Bachelor of Arts -
Missouri State University
01.1984
Skills
- Customer Service Expertise
- Tidal Scheduling Expertise
- MOVEit Application Management
- Linux
- A
- HTML
- File transfer protocols
- PGP Encryption
- SQL queries
Timeline
Specialist – Systems Engineer
Schwab
06.2022 - Current
Automation Engineer
TDA
09.2006 - 06.2022
Operations Command Center Specialist
TDA
03.2001 - 06.2006
Customer Service Representative
TDA
05.1999 - 03.2001
Bachelor of Arts -
Missouri State University