Summary
Work History
Education
Skills
Timeline
SalesAssociate

Shanell Mobley

Sales Associate
Garden City,MI

Summary

Dynamic Sales Associate with proven success at Target, excelling in customer engagement and relationship building. Achieved consistent sales targets through effective strategies and exceptional service. Skilled in product sales and problem-solving, fostering loyalty and satisfaction among clients while maintaining a visually appealing store environment.

Work History

Sales Associate

Target
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Target
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Nursing

Michigan State University
East Lansing, MI

Nursing

Henry Ford College
Dearborn, MI

High School Diploma -

Murray Wright High School
09.1992 - 06.1996

Skills

Product sales

Customer service

Sales development

Customer needs assessment

Teamwork and collaboration

Inventory control

Time management

Multi-tasking strength

Problem-solving

Order processing

Problem-solving skills

Relationship building

Client service

Goal oriented

Sales strategies

Excellent people skills

Cash handling

Flexible schedule

Exceptional customer service

Sales goals attainment

Cash handling accuracy

Relationship selling

Sales training

Point of sale operation

Display setup

Meeting deadlines

Money handling

Retail store operations

Task prioritization

Cash register operation

Stocking and receiving

Outgoing personality

Inventory tracking

Merchandise display

Cleaning techniques

Sales trends

Product recommendations

Sales forecasting

Adapt to diverse groups

Conflict resolution

Shipment processing

Guest relations

Policy and procedure adherence

Sales pipeline management

Professional demeanor

Fitting room maintenance

Money transfer systems

Friendly and outgoing

Customer engagement

Client retention strategies

Verbal and written communication

Merchandising

Retail merchandising expertise

Calm demeanor

Service oriented

Exceeds sales goals

Excellent communication skills

Goal tracking

Superb time management

Timeline

High School Diploma -

Murray Wright High School
09.1992 - 06.1996

Sales Associate

Target

Sales Associate

Target

Nursing

Michigan State University

Nursing

Henry Ford College
Shanell Mobley Sales Associate