Shanelle Cardon
Arvada,CO
Summary
Skilled high volume server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
8
8
years of professional experience
Work History
Server
Le French
Denver, CO
07.2023 - Current
- Was a member of the grand opening team at 9 & CO.
- Assisted in training new servers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided product knowledge, including food and wine pairing suggestions.
- Responded quickly to guest inquiries or complaints in a professional manner.
- Explained menu items, describing ingredients and cooking methods upon request.
Server
Gaetano's Italian
Denver, CO
11.2018 - 05.2023
- Exceptionally completing special tasks from management. For example, sales contests and selling specials.
- Assisted in training new servers.
- Provided exceptional service to high volume of daily customers.
- Provided product knowledge, including food and wine pairing suggestions.
- Explained menu items, describing ingredients and cooking methods upon request.
Hair Color Consultant
Sally Beauty Holdings Inc.
Castle Rock, CO
08.2016 - 11.2018
- Discussed hair health with clients and explained ways to avoid damage, split ends and color fade.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Demonstrated and sold hair care products and cosmetics.
- Operated cash registers to receive payments from patrons.
Education
High School Diploma -
Denver School of The Arts
Denver05-2010
Skills
- Food Safety Understanding
- Check Payment Processing
- Dining Customer Service
- Menu Memorization
- Effective Customer Upselling
- Liquor, Wine and Food Service
Timeline
Server
Le French
07.2023 - Current
Server
Gaetano's Italian
11.2018 - 05.2023
Hair Color Consultant
Sally Beauty Holdings Inc.
08.2016 - 11.2018
High School Diploma -
Denver School of The Arts
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