Shanese Thompson
Garner,NC
Summary
Reliable and upbeat professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Owner
Vault Athletics
04.2021 - Current
- Managed day-to-day business operations.
- Consult with customers to assess needs and propose optimal solutions.
- Establish foundational processes for business operations.
- Train and motivate employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Prepare bank deposits and handled business sales, returns and transaction reports.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Interacted well with customers to build connections and nurture relationships.
Director
Children's Lighthouse
01.2020 - 07.2021
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
Head Coach
Champions In Motion
08.2013 - 02.2018
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Increased overall team proficiency by using educational drills and activities.
- Promoted good sportsmanship with competing teams on- and off-field.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Prepared athletes for special competitions and tournaments.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Coordinated uniform fittings, uniform designs, ordering apparel.
Education
Bachelor of Science - Early Childhood Education
North Carolina A & T State University
Greensboro, NC06.2014
Skills
- Budget Development
- Staff Management
- Coaching and Mentoring
- Staff Training
- Creative Design
- Vendor Relations
- Multitasking Strengths
- Social Perceptiveness
- Customer Service
- Product and Service Sales
Timeline
Owner
Vault Athletics
04.2021 - Current
Director
Children's Lighthouse
01.2020 - 07.2021
Head Coach
Champions In Motion
08.2013 - 02.2018
Bachelor of Science - Early Childhood Education
North Carolina A & T State University
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