Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shani Sanders

Detroit,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Retail Associate Manager

T-Mobile
Detroit, MI
02.2013 - 02.2023
  • Managed daily store operations, including opening and closing procedures.
  • Maintained inventory levels by ordering merchandise and tracking sales trends.
  • Trained, supervised, and evaluated retail staff performance.
  • Analyzed sales figures and developed strategies to increase revenue.
  • Conducted periodic audits of the store for compliance with company policies and procedure resulting in 92% average compliance rating.
  • Scheduled shifts for staff according to business needs.
  • Analyzed financial data related to store operations including sales reports.
  • Observed team members interacting with customers and privately offered feedback and coaching to improve skills.
  • Interviewed job applicants and selected skilled individuals to fill store positions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service lending to annual 9.5 CSAT score for location.

Education

Bachelor of Science - Computer Science

Central State University
Wilberforce, OH
06-2002

Skills

  • Delegation and Supervision
  • Staff Training and Development
  • Loss Prevention Strategies
  • Sales Coaching
  • Goal Setting and Achievement
  • Customer Service Management
  • Employee Development
  • Scheduling
  • Sales Promotion
  • Sales Tracking

Timeline

Retail Associate Manager

T-Mobile
02.2013 - 02.2023

Bachelor of Science - Computer Science

Central State University

Similar Profiles

CREATE PROFILE
Shani Sanders