Shania Brawner
Tucker
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Consumer Service Representative
CVS
Remote
01.2026 - 12.2026
- Assisted customers with inquiries and resolved issues promptly.
- Learned and utilized customer service software to manage interactions efficiently.
- Provided accurate product information to enhance customer satisfaction.
- Collaborated with team members to improve service delivery processes.
Chat And Phone Support
Verizon
Remote
01.2021 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Science - Medical Billing and Coding
Ultimate Medical Academy
Remote04.2022
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Timeline
Consumer Service Representative
CVS
01.2026 - 12.2026
Chat And Phone Support
Verizon
01.2021 - 12.2024
Associate of Science - Medical Billing and Coding
Ultimate Medical Academy