Shania Hoffman
South Chesterfield,VA
Summary
Dedicated and growth-driven Sheetz Store Manager with six years of tenure and a proven track record of internal advancements, earning three promotions within her first three years with the company. Strong leader with deep knowledge of Sheetz operational standards, team development, and store performance Known for improving both culture and teamwork at Store 627 and Districts 59 and 82 by supporting and developing the multi-store management team. Seeking the opportunity to bring operational excellence and high cleaning standards to the Cleaning & Merchandising Manager role.
Overview
6
6
years of professional experience
Work History
Store Manager
Sheetz
10.2022 - Current
- Optimized talent pipeline through strategic hiring and leadership development.
- Reduced year-to-date turnover to 37.2% by ensuring 89.5% of training modules were completed on time.
- Achieved year-over-year improvements in survey metrics, including friendliness (+2.12%), cleanliness (+5.9%), accuracy (+5.21%), and speed (+5.34%).
- Developed leadership skills in more than 10 multi-store supervisors for HRC, Rhiannon Ferrell.
- Ensured passing scores on Quality Assurance audits by educating staff on food safety standards.
- Implemented both inventory and time-management practices to increase in-stock levels to 87.5%.
Hospitality Manager
Sheetz
01.2022 - 10.2022
Kitchen Manager
Sheetz
04.2021 - 01.2022
Supervisor
Sheetz
03.2020 - 04.2021
Store Team Member
Sheetz
12.2019 - 03.2020
Skills
- Store operations oversight
- Team development
- Recruitment and hiring
- Culture development
- Goals and performance
- Product merchandising
- Recruiting and hiring
- Customer service
- Staff management
Timeline
Store Manager
Sheetz
10.2022 - Current
Hospitality Manager
Sheetz
01.2022 - 10.2022
Kitchen Manager
Sheetz
04.2021 - 01.2022
Supervisor
Sheetz
03.2020 - 04.2021
Store Team Member
Sheetz
12.2019 - 03.2020